AppleCare OS Support - Preferred

AppleCare OS Support - Preferred - Support technique - pour Apple Mac OS X Server Software - académique - support téléphonique - 2 années - 12x7
D6408Z/A
50993.65 ttc
42143.51 € htva
Quantité
COMMANDER
PAS DE STOCK (sur commande)
Catégorie Assistances & Maintenances logicielle
Constructeur APPLE
Modèle OS Support - Preferred
Produit AppleCare
Référence Constructeur D6408Z/A
Get the IT department-level support you need when deploying iOS, Mac OS X, or Mac OS X Server in your organization. AppleCare OS Support delivers phone and email support for advanced integration, migration, and server operation issues. All three plans provide support for technical issues that require the use of command-line tools for resolution.¦Each plan also includes AppleCare Help Desk Support and a single copy of AppleCare Help Desk Tools. AppleCare Help Desk Support provides each designated contact an unlimited number of support incidents for software installation, launch, and use; hardware and software diagnosis and troubleshooting; and issue isolation for Apple-based solutions. In addition, each of your designated contacts will have access to Apple's professional online support resources and online updates of the latest tools. AppleCare Help Desk Tools provides a library of Mac OS installation and hardware diagnostics discs that is updated quarterly.¦AppleCare OS Support - Preferred provides covers an unlimited number of enterprise-level support incidents for two technical contacts from your organization, provides two-hour response for priority 1 issues 12 x 7, and assigns a technical account manager to your organization for one year.
Spécifications Principales
Description du produitAppleCare OS Support - Preferred - support technique - pour Apple Mac OS X Server Software - 2 années
Tarification de licenceAcadémique
Service comprisSupport téléphonique
Durée totale de contrat2 années
Nom de logicielApple Mac OS X Server Software
Disponibilité de service12 heures par jour / 7 jours par semaine
Service et maintenanceSupport technique
Prix et informations mentionnés sous réserve d'erreurs ou d'omission - Photos non contractuelles
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